Queenie's Alpha & Omega Massage
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Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

Cancellation Policy
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours advance notice, you will be charged the full price of the appointed service. This amount will be charged to your credit card, or must be paid at your next scheduled appointment.

No-Shows
Special arrangements such as stones, towels, etc. were prepared especially for your appointment. Anyone who misses their appointment and doesn't call is considered a “no-show” and the full price of the session will be charged for the missed appointment.
 
Prepaid Massage Plans
If you purchased a prepaid plan like the Senior Advantage and are a no-show or same day cancellation you will forfeit the missed session as payment for the same day cancellation.
 
Groupons
Groupon clients who are either a no-show or same day cancellation will be charged a fee up to the Groupon price. (see Groupon "fine print")
 
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours.  Full price is charged regardless of the length of the treatment actually given.

We look forward to serving you!
Associated Bodywork & Massage Professionals
Member, Associated Bodywork & Massage Professionals (209) 507-4831
4534 Precissi Ln, Ste D, Stockton, CA 95207
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